About Us & History

Streamline is the author of the eTP Framework – a Rapid Applications Development (RAD) environment that delivers high performance, flexible and secure cloud based applications.

In 2001, Streamline became the recipient of investment from INTEL which led to the establishment of eTP Framework – a radical innovation that delivers customised and secure cloud based applications quickly and efficiently. With minimum training, developers can create powerful and complex applications using standard coding structures and in-built function points. Extensibility is the key strength which allows it to deliver functions including single client view, data integration, CRM, business intelligence, workflow automation, enquiry management and more.


eTP has been adopted by Silverlakeaxis – Asia’s largest software house for Tier 1 core banking using the platform to deliver to approximately 60% of the banks in South East-Asia. Streamline’s eTP CoreNET is designed for cloud based insurance, financial core processing, billing and ePayment. In Healthcare eTP, “Care in Clouds” (CICs) is utilised by hospitals to manage pregnancies at home using tablet computers to communicate.

For the elderly, CIC’s is the largest provider in Australia of Emergency Alarm Management systems monitoring over 35,000 clients at home on a 24/7 basis for falls management and daily wellbeing checks.


Customers that use our solutions are not limited by sector and encompass banking and finance, airlines, healthcare, utilities, education, retail and government. Streamline has assisted over 600 customers in the ASEAN region develop and improve their business strategy and supporting infrastructure.

Partners & Customers

Customer Testimonials

“I would have no hesitation to recommend Streamline and eTouchPoint to other institutions looking at deploying CRM.”

Eliana Hruby - Director of International Recruitment Services

"UniCRM is now our de-facto desktop application when managing our interactions with prospects, students, alumnus, as well as our donors and sponsors."

Carl Rallings - Group Director of Student Services

"The day the system did 'go-live' a critical alarm was received within minutes from a patient experiencing symptoms relevant to heart problems. The caller was kept on the line while the ambulance service was contacted and informed. All systems worked smoothly to ensure the safety of the client..."

Dr Andrew Howard

"... eTouchPoint is now the central marketing intelligence for all our client interactions... we were able to immediately identify benefits.. The platform will help us grow and increase our level of customer satisfaction..."

Lynn Hall - Customer Support Manager

"Streamline was extremely professional in the delivery process. We were fortunate to have found a local Australian partner that understands complex CRM and more importantly has the underlying product and technology to deliver to our challenging timelines. The rollout to the users went smoothly and management is delighted with the outcome. The Microsoft .NET platform has served us well."

Tomio Furukawa - Vice President of NEC Business Solutions Technology Group


"Of all the IT Vendors that AGL Energy Sales and Marketing use, Streamline Solutions has proven to be the most efficient, cost effective and thorough. The SMACC application that they built for AGL remains one of our most robust applications and has served the business needs extremely well for a number of years now. The personnel from Streamline have always been a pleasure to work with and adopt a pro-active and can-do attitude in their dealings with AGL. Streamline Solutions come with my personal recommendation."

Costas Tsiouklas - Business Solutions Group, AGL Energy Sales and Marketing


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