Streamline Marketplace

Connecting the Dots with eTP... CRM, Portal CRM, sCRM
Our innovative eTP framework can be readily adapted to fit with a number of these dynamic and evolving front office situations.

  • Traditional CRM includes sales, marketing and customer service moving the customer through the lifecycle of engagement and sales workflow with your company.

  • Portal CRM is using the Internet website as a forum to receive customer input to drive the enterprise front and back office workflow.

Social CRM (SCRM) allows you to knowledgably talk to people through the tool of their choice.

  • The next step in to adopt a flexible front office platform
  • In SCRM, Control is more dispersed and customer defined
  • Customer interaction is the focus rather than transaction

Selected Case Studies and Testimonials